BLUE LEAF CLEANERS’ POLICY
By dropping your items at a Blue Leaf Cleaners, you agree to the following:
Orders that have not been paid for within 30 days of the pickup date will be considered abandoned and all property shall be donated
Blue Leaf Cleaners follows the highest standards and policies set forth by the
Dry Cleaning and Laundry Institute. We exercise the utmost care in cleaning and processing garments entrusted to us and use such processes, which in our opinion, are best suited to the nature and conditions of each individual garment. Nevertheless, we cannot assume responsibility for inherent weaknesses or defects in materials, which may result in tears or development of small holes in fabric, that are not readily apparent prior to processing. We cannot guarantee against color loss, color bleeding, and shrinkage; or against damage to weak and tender fabrics; or against damage to ancillary items such as belts, buttons, beads, ties or zipper pulls. We cannot guarantee that all stains will be removed during the cleaning process. Blue Leaf Cleaners’ liability with respect to any damaged items shall not exceed ten (10) times our charge for cleaning that garment, regardless of brand or condition. Any damaged items must be reported and returned to Blue Leaf Cleaners for inspection within 5 business days of the pick-up date.
Any lost items must be reported within 5 business days of the pick-up date. Blue Leaf Cleaners makes its best reasonable effort to track every item that we process and will review all lost items claims on a case-by-case basis. Any items determined to have been lost by Blue Leaf Cleaners will be reimbursed in accordance with our internal claims
Policy and shall not exceed ten (10) times our charge for cleaning that garment, regardless of brand or condition.
Although we try as hard as possible to track such items, we are not responsible for loose items such as jewelry, watches, cash, detachable buttons, cufflinks, belts, brooches, stings, laces, hoods or loose items on garments, etc. We request that customers remove these items and empty pockets prior to leaving items with us as we cannot be held responsible for damage to your garments from items left in pockets (lipstick, gum, pens, etc.).
The personal information collected by Blue Leaf Cleaners from our customers is utilized to process and track merchandise trends, service trends, sales, and to provide marketing material to our customers or to administer our Loss Prevention Program. We do not sell your information.